Shipping & Delivery
Singapore Delivery Fees
- Free Delivery for all orders above $100
- $30 delivery surcharge for orders below $100
- $30 delivery surcharge for delivery to Sentosa & Jurong Island
Processing Of Order
- All order will be processed and dispatch within 1-7 working days.
- Order place on weekend and public holidays will process on next working days.
- If any item in your order are temporary/permanent out of stock, we will contact you to arrange refund, exchanges or replacement for those item.
Days For Delivery
- Singapore order
- Mattress / Bedding accessories – within 1-7days
- Sofa – within 14days
- International order
- Non- applicable
- No delivery during Sundays and public holidays
- Delivery timing from 10am to 6pm only ; Night delivery after 6pm depends on availability.
- Note: After Placing the order, Our Customer service officer will contact you within 24hr and set a delivery date and time.
Changing Of Delivery Date
- In any case if there is a need to change of delivery dates, you should email or contact at least 3 working days before the stipulated delivery timing.
- Please kindly provide us your name and sale reference number and the desired delivery date and time to allow us to follow-up.
Changes Of Shipping & Delivery Policy
- SGmattress reserve the rights, of any time and without notices to add, update, changes, modify and/or revise the policy. Any changes of shipping and delivery policy will be effective immediately upon posting. If you have any question about shopping and delivery policy, feel free to contact us.