Free Delivery On All Order Above $100

Terms & Conditions

Photo:

* All photos in the website are provided by manufacturers for illustration purpose, colour of actual item may defer due to lighting from the photo.

Dimensions:

* All dimension provided in the website are sometime estimated, rounded up to the nearest centimeter and inch.

Payment:

* All item above $100 will be deliver free of charge unless otherwise stated.

* Delivery will take up 1 to 7 working days upon confirmation unless otherwise stated.

* *A surcharge of $30 will be incurred for delivering to places such as Sentosa and Jurong island.

Installation:

* All Bed & Mattress will be installed free of charge.

Invoice:

* A PDF delivery order/invoice will be send to you after order confirmation via email.

* Should there be any error please notify us within 24hrs upon confirmation.

* Please keep the delivery order/invoice for warranty purposes.

Damage Policy:

* If there is any damage/defect of item upon delivered, please notify our delivery team immediately. We will arrange an exchange of item ASAP.

* If damage/defect is discovered after the delivery team left, please email or whatsapp us.

Return & Exchange Policy

* Returned item must be unused, non-damaged and good condition with original packaging fully intact.

* All bedding accessories once sold and delivered, cannot be return and exchange due to hygiene purposes.

* SGmattress has the full discretion to decide whether the items are in a condition suitable for return and reserves the right to reject any returns if they are deemed unfit for return.

* All customise or clearance/promotion item are non return and exchangeable.

* For All Mattresses Return and Exchange Policy, once the packaging is remove/opened, it will be deemed unfit for return/exchange due to hygiene purpose.

* To and Fro transportation charges will be incurred for all return/exchange items.

Warranty:

* All item purchase comes with 6 months warranty against manufactory defects, excluding wear & tear.

* All mattresses will be under the mattress manufacturer warranty which can range from 6 months to 20 years.